Breast Pump Rental

Breast Pump Rental

Terms & Conditions

Last Updated: 18/11/2025

These Terms and Conditions (“Terms”) govern your use of our website and your purchases or rentals from Oxygen-Care Ltd. By accessing the website or placing an order, you agree to these Terms.

1. Company Information

Oxygen-Care Ltd
Registered in Ireland
Address: 2 Holfeld Business Park, Kilmacanogue, Co. Wicklow
Email: sales@oxygen-care.ie
Phone: +353 (0)1 276 9700

2. Use of the Website

You must be at least 18 years old to order or rent equipment from our website. You agree to use the website legally and responsibly. We may suspend or restrict access if you misuse the website or breach these Terms.

3. Medical Disclaimer

Information on our website does not replace professional medical advice. Always follow instructions from your healthcare provider. Some products or rental devices may require medical approval or a prescription.

4. Products & Rental Devices

All products and rental devices are subject to availability. Product images and descriptions are for guidance only. We may update or discontinue products or services at any time.

5. Prices, VAT & Charges

Prices on the website are listed in Euro (€) and include VAT unless stated otherwise. Delivery, installation or rental fees will be shown at checkout. If an obvious pricing error occurs, we may cancel the order or notify you to confirm the correct price.

6. Orders & Contract Formation

After placing an order, you will receive an email confirming receipt. Acceptance of your order occurs when we send an order confirmation or rental confirmation. We may decline orders due to stock issues, payment problems, eligibility requirements, or safety/regulatory concerns.

7. Payments

Payments for purchases must be made at checkout. Rental payments follow the agreed rental schedule. Payments are processed securely through third-party providers; we do not store full card details.

8. Delivery & Installation

We deliver to the Republic of Ireland and Northern Ireland. Delivery times are estimates and not guaranteed.
For product purchases, risk passes to you when items are delivered.
For rentals, the equipment remains our property while in your possession, and you are responsible for its care and proper use.

9. Rental Terms

9.1 Eligibility

Some rental devices may require:

9.2 Your Responsibilities

When renting a device, you agree to:

9.3 Loss, Damage & Late Returns

You may be charged for repair or replacement costs if the device and/or it’s accessories are not returned or damaged beyond normal wear and tear. Late return fees may apply if the equipment is not returned on time.

9.4 Ownership

All rental equipment remains the property of Oxygen-Care Ltd at all times.

10. Cancellations, Returns & Refunds

10.1 Right to Cancel (EU Consumers)

Under EU consumer law, you may have a 14-day cooling-off period for online purchases. This does not apply to:

10.2 Faulty Goods

If a product is faulty or not as described, you may be entitled to a repair, replacement or refund under Irish consumer law.

11. Account Security

You are responsible for keeping your account login details safe. Please notify us if you suspect any unauthorised access.

12. Privacy

Your use of the website is governed by our Privacy Policy, which explains how we collect, process and protect your personal data.

13. Intellectual Property

All content on the website, including text, images, graphics, logos and software, is owned by or licensed to Oxygen-Care Ltd. You may not copy, distribute, modify or use any content without our permission, except as allowed by law.

14. Limitation of Liability

We do not exclude liability for death or personal injury caused by our negligence, fraud, or any rights that cannot be excluded under Irish law.
Otherwise, to the fullest extent permitted by law, our liability is limited to the amount you paid for the product or rental.

15. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their content, privacy policies or services.

16. Changes to These Terms

We may update these Terms at any time. The latest version will always be available on this page and displayed with the updated date. Continued use of the website indicates acceptance of any changes.

17. Governing Law

These Terms are governed by the laws of Ireland. Any disputes will be handled in Irish courts, unless consumer law provides otherwise.

18. Contact Us

If you have questions about these Terms and Conditions, please contact:

Oxygen-Care Ltd
Email: sales@oxygen-care.ie
Address: 2 Holfeld Business Park, Kilmacanogue, Co. Wicklow, Ireland

OxygenCare
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Privacy Overview

Privacy Policy

Effective Date: 18/11/2025

Oxygen-Care Ltd (“us”, “we”, or “our”) operates our websites, including our online shop and medical device rental service (the “Service”). This Privacy Policy explains how we collect, use and protect your personal data when you browse our website, create an account, purchase products, rent devices, or contact us. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Definitions

Service
The websites operated by Oxygen-Care Ltd, including our ecommerce shop and device rental portal at www.oxygen-care.ie and all related subdomains.

Personal Data
Any information that identifies you as a living individual.

Usage Data
Automatically collected data such as IP address, browser type, pages visited and time spent on the website.

Cookies
Small files stored on your device to help operate and personalise the Service.

Data Controller
Oxygen-Care Ltd is the Data Controller for your Personal Data.

Data Processor
A company or individual processing data on our behalf (e.g., payment processors, hosting providers).

User / Data Subject
Any individual who uses the Service.

2. Information We Collect

2.1 Personal Data You Provide

We may collect the following when you create an account, place an order, rent equipment, or contact us:

  • First and last name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and rental details
  • Account login details
  • Customer support messages
  • Optional marketing preferences

2.2 Health-Related Information

For certain medical products and rental devices, we may need limited health information (e.g., prescriptions, oxygen flow requirements). We only collect this where necessary and process it lawfully (e.g., explicit consent or in connection with providing healthcare-related equipment).

2.3 Payment Information

Payments are processed securely through third-party providers. We do not store card details.

2.4 Usage Data

Includes: IP address, device type, browser details, pages visited, session duration, and referring URLs.

2.5 Location Data

Used only when you give permission (e.g., to personalise delivery options). You can disable this at any time.

3. Cookies

We use cookies to operate essential website features, remember preferences, analyse performance, and support marketing (with consent).
Types include: Session Cookies, Preference Cookies, Security Cookies, Analytics Cookies, and Advertising Cookies (optional).
You may refuse cookies, but some parts of the site may not function correctly.

4. How We Use Your Data

We use your data to:

  • Process product purchases and rental agreements
  • Deliver and collect equipment
  • Manage customer accounts
  • Send order, shipping and rental confirmations
  • Provide customer support
  • Improve website performance and security
  • Send marketing communications if you opt in
  • Comply with legal and regulatory obligations
  • Prevent fraud, abuse and security threats

5. Legal Basis for Processing (GDPR)

We process Personal Data under:

  • Contract (to fulfil orders and rental services)
  • Legal obligations (tax, accounting, medical device regulations)
  • Legitimate interests (improving services, preventing fraud)
  • Consent (optional marketing and cookies)
  • Vital interests/health purposes (where required for safe medical device use)

6. Data Retention

We retain your data only as long as necessary:

  • Customer accounts: active period and per our data retention and destruction policy.
  • Rental records: as per our data retention and destruction policy.
  • Financial records: as per our data retention and destruction policy.
  • Usage data: as per our data retention and destruction policy.

7. Data Transfers

Your data is stored in Ireland or within the EEA. If transferred outside the EEA, appropriate safeguards such as Standard Contractual Clauses are used.

8. Data Disclosure

We may share your data with hosting and IT providers, payment processors, delivery partners, analytics/marketing providers, and public authorities where legally required. We do not sell your data.

9. Data Security

We use technical and organisational measures such as encryption, secure servers and access controls. While we take strong precautions, no method of electronic storage is completely secure.

10. Your Rights (EEA Residents)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (in certain cases)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
    To exercise your rights, contact us using the details below. We may need to verify your identity.

11. Analytics & Advertising

We may use tools such as Google Analytics, Meta/Facebook Pixel (if enabled), Bing Ads, or similar. You can manage your preferences in your cookie settings.

12. Third-Party Links

Our Service may contain links to external websites. We are not responsible for their privacy practices or content.

13. Children’s Privacy

Our Service is not intended for anyone under 18. We do not knowingly collect children’s data.

14. Updates to This Privacy Policy

We may update this policy occasionally. The latest version will always show the updated effective date.

15. Contact Us

If you have questions about this Privacy Policy, please contact us:

Oxygen-Care Ltd
Email: sales@oxygen-care.ie
Address: 2 Holfeld Business Park, Kilmacanogue, Co. Wicklow, Ireland